The Short Messaging Service provided to Passport & Visa Applicants is to update on current status to the applicant with regards to Passport & Visa Application Process. The information provided by SMS is based on the information provided by the Consulate General of India. While BLS INTERNATIONAL SERVICES ensures that information is made available to the passport / visa applicant promptly and accurately, the Passport / Visa Applicant shall at all times be responsible for providing and maintaining an SMS text compatible mobile phone number where BLS INTERNATIONAL SERVICES can send text messages regarding the status of the Application to the Applicant. The Applicant is responsible for ensuring connection to a mobile network capable of receiving the SMS Services. The Applicant understands that if the Applicant’s mobile phone is switched off, disconnected for any reasons or is out of coverage for a period of 24 hours or more, The Applicant’s mobile network provider may delete any SMS messages to be received by The Applicant.

The time to deliver the SMS is dependent on several factors such as upon the traffic on the mobile network and whether The Applicant mobile phone is within reach and switched on and cannot therefore be guaranteed by BLS INTERNATIONAL SERVICES. BLS INTERNATIONAL SERVICES is not a mobile network operator and does not guarantee the delivery of SMS text messages.

The Applicant confirms that the Applicant has provided the accurate mobile number for receiving SMS and that the Applicant is the owner or its legitimate user, or that the Applicant has the

consent of the owner or legitimate user, of the mobile phone using for the Services. The Applicant acknowledges that using another person's mobile phone/providing inaccurate mobile phone number/unauthorized use of mobile phone number for receiving the SMS may entail disclosure of applicant’s confidential information which disclosure shall be at the sole risk of the applicant.

The Service, will be available to the Applicant from the time of application till complete processing of the application or such other period as BLS INTERNATIONAL SERVICES may advise via our website located at www.blsindia.sg. BLS INTERNATIONAL SERVICES reserves the right to withdraw this service at any time and without notice.

For operational reasons BLS INTERNATIONAL SERVICES may vary the technical specification of the Services with or without notice. In the event of any change to the Service these Terms and Conditions is to be treated as varied accordingly.

The Applicant acknowledges that the SMS Services may, at any time, be adversely affected by problems with the applicant mobile phone network, force majeure events including, without limitation, interference to the network coverage. BLS INTERNATIONAL SERVICES is not responsible or liable to The Applicant for any loss, damage or expenses incurred directly or indirectly by The Applicant as a result of any difficulties experienced by the Applicant’s mobile phone service provider. Subject to the constraints described within this paragraph BLS INTERNATIONAL SERVICES shall carry out the services with reasonable care and skill

If the Applicant does not receive SMS relating to these Services. The Applicant should inform BLS INTERNATIONAL SERVICES through email or Helpline numbers.

The SMS service delivers the Application Status based on the information received by BLS INTERNATIONAL SERVICES from the Consulate General of India, Jeddah.

While BLS INTERNATIONAL SERVICES takes every precaution transmission of information to transmit information. BLS INTERNATIONAL SERVICES shall not be responsible or liable for any unforeseen events and circumstances beyond the reasonable control of BLS INTERNATIONAL SERVICES.

BLS INTERNATIONAL SERVICES may in its sole discretion temporarily suspend the provision of the Services if such provision could materially affect the quality of any telecommunications service, including the Services, provided by BLS INTERNATIONAL SERVICES.

BLS INTERNATIONAL SERVICES specifically excludes all liability of any kind (including negligence) in respect of any third party information or other material made available on, or which can be accessed using SMS text services.

This Terms and Conditions are governed by the law of Jeddah and both parties submit to the exclusive jurisdiction of the courts in Jeddah.